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Asiabots

Asiabots concentrates on conversational customer service across digital and physical touchpoints.

COMPANY OVERVIEW

About Asiabots

Asiabots develops customer-service applications that combine language processing, speech recognition and speech synthesis. Its product families cover chatbots, voicebots and virtual ambassadors, giving organisations different ways to handle conversational interactions.

Asiabots concentrates on conversational customer service across digital and physical touchpoints. Its product families include voicebots for telephone interactions, chatbots for websites and messaging platforms, and virtual service ambassadors for on-site use. The company describes both cloud and on-premises telephone-system options, alongside speech recognition, language processing and speech synthesis capabilities.

Services & expertise

AI & automation

AI voicebots, text chatbots and virtual ambassadors for enterprise and public-sector service enquiries. Its technical offering covers speech recognition, natural language processing, text-to-speech and language-model applications.

Technologies

Speech recognitionNatural language processing

Selected project work

Projects described in the company’s public portfolio.

Conversational service assistant

Hong Kong Customs — XiaoHui 2.0

Asiabots describes a virtual assistant for Customs enquiries, combining a physical service presence with online access. The published scope concerns answering service questions through conversational interaction.

Company strengths & approach

  • Asiabots develops customer-service applications that combine language processing, speech recognition and speech synthesis.

Google reviews

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